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Nordic Labs X

// AI Solutions

Answer every customer in seconds, around the clock.

Custom chat assistants, AI agents and knowledge-base chat, built on your own content and connected to the systems you already use.

01 / the problem

Problems this solves

  • Your team answers the same questions every day, and customers wait hours for simple answers.
  • Knowledge lives in PDFs, inboxes and people's heads, so new staff take months to get up to speed.
  • Documents and emails are read, copied and filed by hand.
  • You've tried a generic chatbot, and it gave confident wrong answers.

02 / what we build

What we build

  • Customer service chat assistants
  • Internal knowledge-base chat
  • AI agents that act in your systems
  • Document and email processing
  • AI added to your existing tools
  • Evaluation and red-team testing

03 / proof

Seen it work

04 / process

How it works for this service

  1. 01 / Understand

    We collect real customer questions and the answers your best people give, and find where an assistant saves the most time.

  2. 02 / Design

    We design the knowledge base, tone of voice, hand-over to humans and guardrails, then test a prototype on your real questions.

  3. 03 / Build

    We connect the assistant to your website, CRM or helpdesk, run an accuracy and red-team test set, and launch.

  4. 04 / Grow

    We review conversations every month, close the gaps and report the share of questions answered without a human.

05 / tools

Tools and integrations

  • Claude
  • OpenAI
  • Next.js
  • PostgreSQL
  • HubSpot
  • Zendesk

06 / questions

Frequently asked

// next step

What's your X?

Tell us the problem in your own words. We'll reply within one business day with a straight answer on whether we can solve it, and how.

Free · 30 minutes · no commitment